Campus Care Coordinator

Campus Care Coordinator - University of Newcastle | Humanforce Talent Log in Humanforce LinkedIn Facebook Google Cancel Powered by ‹ Back to all jobs Campus Care Coordinator Location Callaghan NSW 2308, Australia Work Type Full time Positions 1 Position Published At: 20 hours ago Loading Refer someone Apply Job no: HRC0025491 Category: Professional, HEW 8 Join a highly skilled clinical team in a behavioural and threat management role Influence policy and continuous improvement Full time Contingent Role Based at Callaghan Be Challenged and Imagine with us Do you have experience assessing and managing high-risk or complex behavioural situations? Are you calm under pressure, highly empathetic, and skilled at balancing risk with compassionate support? The University of Newcastle is seeking a Campus Care Coordinator to join our behavioural threat and risk management team (Campus Care), where you'll play a critical role in helping create a safe, respectful and supportive environment for the University Community. Working at the intersection of risk management, wellbeing and case coordination, you'll respond to reports of inappropriate, concerning or threatening behaviour, including sexual assault and sexual harassment. Through evidence-based behavioural risk assessment, collaborative case management and strong stakeholder relationships, you'll help identify concerns early, coordinate appropriate responses, and minimise harm. No two days are the same. This is a varied and rewarding role where you'll work closely with internal and external stakeholders, providing expert advice and coordinating responses to complex situations that require sound judgement, discretion and professionalism. The Role In this role you will: Receive, assess and respond to reports of concerning, inappropriate or threatening behaviour through the University's Campus Care framework. Conduct behavioural risk assessments using evidence-based tools. Develop tailored risk management, safety and referral plans to support individuals and manage potential harm. Coordinate responses to high-risk incidents, ensuring timely and appropriate action is taken. Work collaboratively with internal services, external agencies to support effective case management. Provide advice and guidance to staff and students while maintaining privacy, confidentiality and procedural fairness. Contribute to the ongoing promotion of Campus Care and initiatives that strengthen a safe and respectful University community. Drive continuous improvement in service delivery and behavioural risk management practices. Will exercise highly developed written communication skills, including experience preparing professional reports, case notes, correspondence, briefings and recommendations. Essential Criteria: A tertiary qualification in Social Work, Psychology, Counselling, Occupational Therapy, Nursing, or another relevant discipline, with subsequent relevant experience; and registration with nationally recognised professional board or bodies (e.g. AHPRA, AASW). Demonstrated experience working with individuals experiencing complex wellbeing, mental health, behavioural or safety concerns within a health, community services, higher education, justice or similar setting. Experience applying professional judgement to assess and manage risk, develop risk management strategies, and support decision-making in complex or sensitive situations. Outstanding interpersonal, communication and relationship-building skills, with the ability to engage confidently with a broad range of stakeholders, and communicate effectively with individuals experiencing distress, conflict or crisis. Demonstrated experience responding to individuals impacted by trauma, including the ability to apply trauma-informed, person-centred and culturally safe approaches. Knowledge of current practice in responding to gender-based violence, family and domestic violence, sexual harm and other forms of interpersonal violence, including victim-survivor centred approaches. This ongoing contingent role is full time at a HEW 8 Higher Education Worker Level and is located at Callaghan Campus. About our University The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 20 30 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. For more information click here – Our University. What we offer In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. These include: An FTE equivalent remuneration of $116,596 - $136030 + superannuation and excellent employment conditions in line with University of Newcastle professional staff conditions. Flexible working arrangements (in line with the University’s Flexible Work Policy 35 hour week 17% super and salary packaging Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme Discounts in private health insurance, gym memberships, software, travel and more Wellbeing programs Your next steps Please visit here for a guide on how to apply for a role. If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. Your application must include: Your resume A cover letter outlining your motivation to apply for this opportunity A statement addressing the Essential Criteria listed in the job description above demonstrating your qualifications and experience with examples. To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application. Please upload your Cover Letter and response to the requested Criteria as one PDF document. Your Cover Letter and Response to the Essential Criteria should not exceed 2 pages (approximately 1,000 words). Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role. For specific position enquiries, please contact Scott Laing, Associate Director, Student Wellbeing (02) 4055 0672 or via email Scott.Laing@newcastle.edu.au Having Difficulties? Please reach out to us: employment@newcastle.edu.au Closing date: Monday 3rd August 2026 @ 11:59pm AEST Our assessment process Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process: Interview (an ‘in person’ interview will be conducted as part of the process) Referee checks National Police and Working With Children checks as appropriate to the role Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive. As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025 , from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes. The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University. Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable. We are excited to be Looking Ahead with you We are committed to a fair, inclusive, and barrier-free recruitment process. If you require an alternative way to access the Position Description or submit your application, please contact employment@newcastle.edu.au . Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully. The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. We welcome applications from people of all backgrounds and strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply. #LI-KG1 Related documents PD Campus Care Coordinator New Published on 29 Jul 2026, 6:09 AM Back to top Refer someone Powered by Privacy Policy Terms of Service

• A tertiary qualification in Social Work, Psychology, Counselling, Occupational Therapy, Nursing, or another relevant discipline, with subsequent relevant experience
• and registration with nationally recognised professional board or bodies (e.g. AHPRA, AASW).
• Demonstrated experience working with individuals experiencing complex wellbeing, mental health, behavioural or safety concerns within a health, community services, higher education, justice or similar setting.
• Experience applying professional judgement to assess and manage risk, develop risk management strategies, and support decision-making in complex or sensitive situations.
• Outstanding interpersonal, communication and relationship-building skills, with the ability to engage confidently with a broad range of stakeholders, and communicate effectively with individuals experiencing distress, conflict or crisis.
• Demonstrated experience responding to individuals impacted by trauma, including the ability to apply trauma-informed, person-centred and culturally safe approaches.
• Knowledge of current practice in responding to gender-based violence, family and domestic violence, sexual harm and other forms of interpersonal violence, including victim-survivor centred approaches.
• This ongoing contingent role is full time at a HEW 8 Higher Education Worker Level and is located at Callaghan Campus.

• In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

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