Housekeeping Manager, Nanyang Executive Centre (Hospitality)

The Nanyang Executive Centre at NTU is hiring a Housekeeping Manager to oversee cleanliness standards, lead the housekeeping team, and manage inventory and departmental budgets. Responsibilities include developing procedures, ensuring guest satisfaction, and collaborating with other departments. Applicants require a relevant degree or diploma with extensive experience, including 3-5 years in hotel housekeeping management, with pre-opening experience being highly advantageous.

• Create and implement housekeeping procedures and standards to ensure a clean, safe, and comfortable environment for guests and staff.
• Manage the daily activities of the housekeeping staff, including scheduling, training, and performance management.
• Ensure that all rooms and public spaces are cleaned and maintained to the highest standards.
• Accountable for departmental budgeting and P&L.
• Monitor the inventory of housekeeping supplies and equipment and make recommendations for purchases.
• Ensure compliance with all safety and health regulations and standards.
• Work with other departments to ensure the overall guest experience is positive and consistent.
• Participate in the recruitment and hiring process of new housekeeping staff.

• We regret to inform that only shortlisted candidates will be notified.
• Excellent communication and interpersonal skills
• Bachelor’s degree in Sales & Marketing, Hotel Management or relevant discipline. Diploma holders with extensive experience may be considered.
• Leadership and Team Management: The ability to motivate, guide, and manage a team of housekeepers.
• Communication: Effective communication skills to interact with staff, guests, and other departments.
• Organizational Skills: The ability to plan, prioritize, and manage multiple tasks and responsibilities.
• Attention to Detail: The ability to notice and correct even minor imperfections in cleanliness and maintenance.
• Knowledge of Cleaning Products and Techniques: Understanding the appropriate use of cleaning supplies and equipment.
• Problem-Solving: The ability to identify and resolve issues related to housekeeping operations and guest requests.
• Financial Management: Understanding budgeting and cost control principles.
• Customer Centric: Service oriented style with professional presentations skills.
• Minimum 3-5 years of experience in housekeeping management within a hotel.
• Experience with accommodation/hotel pre-opening would be highly advantageous.
• Strong organizational and leadership skills.
• Knowledge of safety and health regulations and standards.