Undergraduate Student Relations Officer

The Undergraduate Student Relations Officer will guide initiatives to improve student engagement and experience in the Faculty of Mathematics. Key responsibilities include academic and non-academic advisement, particularly for first-year students, and managing student transition programs. Applicants require a university degree, 3-5 years of experience in student advising and working with diverse student groups, and demonstrated leadership in project and crisis management.

• University undergraduate degree required.
• Current standard level of first aid certification.
• Three to five years of progressive experience performing duties related to student advising, including demonstrated experience providing sound academic advice and interpreting academic policy.
• Three to five years of experience working with diverse student groups, preferably in an academic setting.
• Experience working with student clubs, societies, volunteers, or student leadership, preferably in an academic setting, would be considered an asset.
• Demonstrated experience of mentoring and providing guidance to student leaders or volunteers is essential.
• Project management and event management experience involving multiple stakeholders is required.
• Proven crisis management experience and familiarity with campus resources, and knowledge of policies related to health and safety and ethical behavior is required.
• Must demonstrate sound judgement, tact, and diplomacy.
• A record of and commitment to participating in ongoing learning and engagement in the areas of equity, diversity, inclusion, anti-racism, and accessibility. Demonstrate experience applying this learning to their leadership and helping inform strategy.
• Must be an accomplished problem-solver. Demonstrated ability to make independent decisions required.
• Experience writing and executing communications to various channels (email, web, print, social), preferably to a student audience.
• Budget experience is an asset.