Team Lead, Administrative Services

This is a hybrid Team Lead, Administrative Services position reporting to the Faculty General Manager. Key responsibilities include operational leadership, supervising administrative staff, and coordinating executive and administrative services to support the Dean's Office. Requirements include a 2-year diploma in Business or related field, 3+ years of administrative and leadership experience, and strong organizational and problem-solving skills.

• Reporting to the Faculty General Manager, the Team Lead, Administrative Services provides operational leadership for the Executive and Administrative Services function within the Dean's Office.
• The incumbent is a working leader responsible for a portfolio supporting the Faculty General Manager, Associate Deans and Faculty Operations, while providing direct supervision to the Executive Assistant to the Dean and Vice-Dean and the Administrative Coordinator (HR/Finance).
• The position coordinates executive and administrative services across leadership portfolios, establishes priorities, allocates work and ensures consistent, responsible and high-quality service delivery in the Dean’s Office.
• The Team Lead establishes and maintains administrative practices, service standards, quality assurance processes and business continuity measures, including cross-training and documentation of key administrative functions.
• Working collaboratively with the Dean, Faculty General Manager, Associate Deans, academic leaders, faculty and staff, the Team Lead ensures administrative systems, processes and resources effectively support the Faculty’s academic, research and operational priorities.
• As a key member of the Faculty’s administrative team, the Team Lead exercises sound judgment, discretion and initiative in managing complex and sensitive matters, resolving operational issues, balancing competing priorities and supporting effective decision-making within the Office of the Dean.
• 3+ years of progressively responsible administrative, operational and leadership experience, preferably within a complex post-secondary or similar environment.
• Strong organizational, analytical and problem-solving skills, with the ability to manage multiple competing priorities while maintaining accuracy, responsiveness and a high standard of service.
• Demonstrated ability to lead process improvement, implement operational change and develop effective administrative practices, procedures and workflows.
• Click "Apply Now" to submit your resume and cover letter. In your cover letter, please indicate how you will contribute to our culture.

• internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.
• Minimum 2-year diploma in Business, Human Resources, Administration or a related discipline. An undergraduate degree in those fields is preferred. An equivalent combination of education and progressively responsible experience may be considered.
• Demonstrated experience coordinating administrative operations, establishing priorities and managing multiple competing demands.