Student Recruitment Officer - External Relations - 43247 - Grade 6

This permanent, full-time role for a Student Recruitment Officer at the University of Birmingham focuses on planning, delivering, and evaluating activities to attract undergraduate and postgraduate students. Key responsibilities include managing recruitment events, engaging with prospective students and advisors, and building relationships with internal and external stakeholders, with a particular emphasis on schools engagement. Requirements include a degree or equivalent experience, strong presentation and project management skills, and the ability to travel within the UK.

• Promotes equality and values diversity, acting as a role model and fostering an inclusive working culture.
• Supports the University’s sustainability agenda through resource efficient working.
• Deliver a range of student recruitment activities and campaigns, including large scale on-campus and online events, to help meet recruitment targets across all markets, monitoring budgets and performance.
• Work closely with colleagues across student recruitment, marketing, admissions, Colleges, the wider External Relations division, and across the institution to ensure a coordinated and unified approach to meeting student recruitment targets.
• This role requires flexibility, with a focus that may shift across different products and audience groups, in line with strategic priorities.
• Act as brand champion, representing and promoting the University’s values and identity in all interactions.
• Provide additional support to a range of activities, events, campaigns as specified by recruitment team and any other duties commensurate with the grade.
• Willing to work occasional evenings, weekends, and travel as needed to support recruitment activities, including school engagement activity on and off campus.
• Promote a supportive and inclusive team culture - working with discretion, demonstrate diplomacy, maintain confidentiality and ensure compliance with GDPR, CMA, Safeguarding, OfS, and other regulations as required.

• Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.
• Creative problem solver with a proactive and resilient approach.
• Commitment to demonstrating behaviours aligned with the University and External Relations framework.
• Educated to degree level (or equivalent qualifications) in a related field and a desire to develop your career in this area - where no equivalent qualification is held, significant practical relevant experience and expertise in a similar role will be required.
• where no equivalent qualification is held, significant practical relevant experience and expertise in a similar role will be required.
• Previous experience in a relevant role
• within a large, complex organisation desirable.
• Excellent presentation and communication skills, with the ability to confidently engage large audiences through compelling presentations, and write clear, concise reports.
• Demonstratable project management skills with experience organising and delivering in-person and online events.
• Experience in using Customer Relationship Management (CRM) systems and digital engagement tools with experience of Microsoft Dynamics, Gecko or similar systems desirable.
• Proven experience in managing relationships with the ability to influence and collaborate with colleagues at all levels, across teams, and with agencies and external partners.
• Ability to analyse and interpret data and market research, making recommendations.
• Highly organised with strong administrative skills and attention to detail under tight deadlines.
• Experience monitoring of budgets.
• Good working knowledge of standard Microsoft Office software.
• Ability to work flexibly and effectively both in a team and independently, managing multiple priorities.
• Willing and able to travel extensively across the UK, including during evenings, weekends, and overnight stays as required.
• Valid UK driving licence and/or ability to travel independently often during unsociable hours.

• People are at the heart of what we are and do.
• The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
• With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
• We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.
• We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
• Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements.
• We therefore welcome discussions on all forms of flexible working.
• In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.
• We also have three high quality subsidised day nurseries.
• The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
• Find out more about the benefits of working for the University of Birmingham
• We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge.
• Professional Services put students at the heart of all they do and enable an exceptional educational experience.
• They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally.
• They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence.
• Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.
• Birmingham Professional programme
• operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.