Senior Program Officer
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Job Description
This role is for a Senior Program Officer to support transnational education initiatives within UNSW's Enterprise-wide Portfolio Management Office for 18 months. Key responsibilities include coordinating cross-border projects, conducting business analysis, and managing stakeholder communications and program governance. A tertiary qualification, substantial project experience, and ideally experience in transnational education are required.
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Key Responsibilities
- A Senior Program Officer plays a pivotal role within the Enterprise-wide Portfolio Management Office, driving high-level, practical program and project support for complex transnational education initiatives and key stakeholders.
- This position leads the coordination of cross-border project activities, business analysis, and current-state documentation in close collaboration with Business Analysts.
- It is central to building robust internal and external partnerships across global campuses and faculties, driving targeted communications, supporting change management, and ensuring top-tier program governance and delivery outcomes.
- Reporting directly to the Program Director, the role operates with no direct reports.
- You will be required to undertake and have experience in the following areas of expertise:
- Assist in delivering strategic and operational goals by contributing to project plans, schedules, and planning processes.
- Monitor deliverables against approved time, cost, and quality metrics, and report on project status to inform decision-making.
- Drive project governance by facilitating meetings and workshops, tracking action items, and ensuring compliance with established EPMO and UNSW frameworks.
- Build and manage effective internal and external communications with key stakeholders across the University.
- Collaborate with Business Analysts to map current-state processes, evaluate risks and improvement opportunities, and deliver strategic recommendations through data and stakeholder insights.
- Extract system data from front and back ends, summarising findings in a clear, cohesive format.
- Proactively support change management and training initiatives to address shifts in business processes, system functionality, and requirements.
- Foster a culture of ongoing improvement by ensuring newly designed solutions are successfully embedded and sustained within the University.
Requirements
- Relevant tertiary qualification combined with substantial project experience or equivalent professional expertise.
- Demonstrated experience within transnational education (TNE) is highly desired.
- Exceptional written and verbal communication skills, complemented by strong attention to detail.
- Sound stakeholder management capabilities, with the ability to liaise effectively across diverse teams.
- Demonstrated experience working with various computer systems, applications, and university administration tools to collect and analyse data.
- Excellent time management and prioritisation skills, with the ability to work both collaboratively in a team and autonomously using initiative.
- A solid understanding of the project life cycle, along with a commitment to health and safety responsibilities and UNSW's values and policies.
Benefits
- Flexible Working Options (work from home, flexible hours etc)
- Additional 3 days leave during December festive period.
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness passport)
- Job queries contact: Tai James, Talent Acquisition Consultant
About This Position
When do applications close for this position?
Applications for Senior Program Officer at University of New South Wales close on 5 October 2026. Make sure your application reaches the university's recruitment system before the deadline — late submissions are generally not accepted.
What does this position pay?
The advertised salary for this role is AUD 118,483 – 118,483, plus 17% employer superannuation. The final offer within the band depends on qualifications and experience, as set by University of New South Wales's enterprise agreement.
Where is this position based?
The position is based at University of New South Wales, in Sydney, New South Wales, AU. Check the job description above for flexible or hybrid arrangements.
How do I apply for this job?
Click the Apply button on this page — it takes you to University of New South Wales's official application portal, where you submit your application directly to the university. Tenurify only aggregates the listing and never handles applications or charges candidates.
Ready to Apply?
Click below to visit the application page
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