Residence Facility Coordinator

The Residence Facility Coordinator is a temporary, two-year secondment position responsible for assessing and coordinating all facility and security-related issues within University of Waterloo Residences. Key responsibilities include managing work orders, assessing risks, coordinating solutions with stakeholders, and ensuring timely resolution of maintenance and security concerns. A valid class G driver's license and a Vulnerable Sector Check are required.

• Decision-Making Authority: Emergency situations will require quick decision making and risk assessment.
• The ability to make decisions quickly and provide continued communication and support with affected Residence Life/students is a must.
• This role is often provided with firsthand information that can often disturb student’s welfare within their home and is expected to make educated decisions/recommendations to meet each resident’s needs.

• College Diploma in Office Administration, Business Administration or related discipline or equivalent combination of education and/or experience required.
• Valid class G driver's license with a good driving record
• Minimum of 1 year experience performing duties related to the above-mentioned key accountabilities in an office work environment.
• Demonstrated experience with customer relations, record keeping, facilities management, purchasing and/or scheduling work management.
• Experience using StarRez, Archibus or other business/work order systems.
• Working knowledge of facilities maintenance and operations and/or Residence/Student life background and knowledge of the University of Waterloo community and culture, is a definite asset.
• Demonstrated ability to work in a fast-paced environment.
• Proficiency in Microsoft Office software, specifically Word, Excel, PowerPoint, and the Internet.