Operations and Facilities Assistant

The Operations and Facilities Assistant supports UBC Sauder's facilities and daily operations across multiple buildings, ensuring spaces are welcoming, safe, and well-maintained. Key responsibilities include responding to inquiries, coordinating operational and facilities requests, managing access, and providing administrative support. This role requires a high school diploma with post-secondary education and four years of related experience, along with strong judgment, problem-solving, and interpersonal skills.

• Ability to work independently and as part of a team.
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
• Ability to maintain accuracy and attention to detail.
• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Strong oral and written communication skills.
• High school graduation, plus one year of post-secondary education, plus four years of related experience, or an equivalent combination of education and experience
• Experience working in a university or large, complex organization is an asset.
• Knowledge of university systems (e.g., Workday, Scientia, Canvas, etc.) is an asset.
• Experience coordinating facilities or maintenance requests.
• Proficiency in Microsoft Office Suite. (Word, Excel, PowerPoint, Outlook, One Drive, SharePoint).
• Ability to type 60 w.p.m. and operate normal range of office equipment.
• Excellent interpersonal and customer service skills with the desire to assist others.
• Ability to be adaptable and flexible to assist in different areas.
• Ability to organize and prioritize work on a day-to-day basis, multitask, and meet deadlines.
• Demonstrated ability to exercise judgement, initiative, discretion, diplomacy, and tact.
• Ability to work well under pressure and adapt to changing priorities and/or schedules.
• Ability to analyze, problem solve and troubleshoot situations accurately and adopt an effective course of action.
• Ability to maintain effective working relationships with individuals in all levels of the organization.
• Ability to interpret policies and procedures.
• Ability to work flexible hours, including evenings and weekends.