Medical/Clinic Coordinator (AIS Plus)

This is a fixed-term 24-month Medical/Clinic Coordinator position supporting the Auditory Implant Service (AIS Plus) at the University of Southampton. Key responsibilities include managing patient pathways for cochlear and bone conduction hearing implants, acting as an operational point of contact, and providing administrative and medical coordination for clinics. Applicants require relevant administrative or healthcare experience, strong communication and organizational skills, and excellent attention to detail.

• Location : University of Southampton Highfield Campus, Building 19
• Working hours : Monday to Friday 9am-5pm
• Fixed Term Contract : 24 Months
• Triage, coordinate, and provide accurate and timely processing of patient and clinical correspondence
• Provide end-to-end support and perform administrative tasks relating to the management of patients, following correct procedures and applying a good working knowledge of complex administrative systems
• Providing medical coordinator support for PHAB & ENT medical clinics
• Liaise with local Allied Health Professionals, ENT services, hospital staff and clinical radiology staff regarding patient referrals, appointments, admissions, assessments, scans and image reports

• The maintenance of confidentiality in information and data management is mandatory, as is the ability to cross-check data from multiple sources, with excellent attention to detail and accuracy
• A DBS check at Standard level is required for this role
• this will be carried out by the University