Library Platforms and Technology Officer

About the Role The Library Platforms and Technology Officer plays a key role in supporting the technology and systems that underpin UOW Library services. Working across core library platforms, business applications and specialist technology solutions, you will help ensure systems are reliable, effective and responsive to the needs of staff, students and researchers. You will contribute to system configuration, troubleshooting, workflow improvements, data reporting and user support, helping the Library maximise the value of its technology environment. Key responsibilities: Support the effective operation and ongoing improvement of library systems and digital platforms. Contribute to the collection, analysis and reporting of data from Library systems and applications. Assist with troubleshooting, testing and user support for Library technology solutions. Create and maintain user documentation and provide support to staff and users. About the Team Library Services supports the University's teaching, learning and research activities through the delivery of high-quality information, technology and customer services. Based within Library Services, this role reports to the Library Systems Coordinator and works closely with Library staff, Shared Services and Information Management and Technology Services (IMTS) colleagues to deliver innovative and reliable technology solutions that support the Library’s technology environment and digital service delivery, enhancing the experience of students, researchers and staff. What You'll Bring Demonstrated experience and technical aptitude working with digital systems, applications and technology platforms. Strong communication, organisation and problem-solving skills. Experience assisting with system analysis activities, including data gathering, testing and documenting outcomes to support continuous improvement. A willingness to learn new technologies and contribute to improving services for users. Why Join UOW Competitive salary package including 17% superannuation. 35-hour full-time work week supporting greater balance and flexibility. Flexible working arrangements and family-friendly policies. Generous leave entitlements including additional concession days over the Christmas-New Year period. Purchased leave options to provide greater flexibility throughout the year. Ongoing professional development and clear career progression opportunities. Role Details Employment Type: Permanent/Continuing, Full-time Level 5: $85,682 - $96,898 plus 17% superannuation Position Description Location: Wollongong Campus Valid Australian work rights required. Visa sponsorship is not available. How to Apply To apply for this position, please submit: A current resume; and A cover letter (maximum three pages) outlining your skills and experience in relation to the selection criteria contained in the Position Description. For further information about this position, please contact Ciaran Walton Library Systems Coordinator on 4239 4185. Closing Date: Sunday 30 August 2026, 11:55pm Equity, Diversity & Inclusion The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities. As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender-based Violence or determined to have engaged in conduct that constitutes Gender-based Violence during previous employment or otherwise in a legal process. Any declaration will be included in the University's employment screening processes and handled in strict confidence and in accordance with privacy legislation

• The Library Platforms and Technology Officer plays a key role in supporting the technology and systems that underpin UOW Library services.
• Working across core library platforms, business applications and specialist technology solutions, you will help ensure systems are reliable, effective and responsive to the needs of staff, students and researchers.
• You will contribute to system configuration, troubleshooting, workflow improvements, data reporting and user support, helping the Library maximise the value of its technology environment.
• Support the effective operation and ongoing improvement of library systems and digital platforms.
• Contribute to the collection, analysis and reporting of data from Library systems and applications.
• Assist with troubleshooting, testing and user support for Library technology solutions.
• Create and maintain user documentation and provide support to staff and users.

• Demonstrated experience and technical aptitude working with digital systems, applications and technology platforms.
• Strong communication, organisation and problem-solving skills.
• Experience assisting with system analysis activities, including data gathering, testing and documenting outcomes to support continuous improvement.
• A willingness to learn new technologies and contribute to improving services for users.

• Competitive salary package including 17% superannuation
• 35-hour full-time work week supporting greater balance and flexibility
• Generous leave entitlements including additional concession days over the Christmas–New Year period
• Purchased leave options to provide greater flexibility throughout the year
• Ongoing professional development and clear career progression opportunities
• Flexible working arrangements and family-friendly policies