Lead Business Analyst

This role is for a Lead Business Analyst to design and implement operating model evolution for UNSW's expanding Canberra City Program. Key responsibilities include translating business architecture into Canberra-specific frameworks, conducting gap analyses, and facilitating stakeholder engagement. The main requirements are tertiary qualifications, at least 5 years leading business analysis teams, and 7+ years in operating model design or workforce transformation.

• UNSW is expanding in Canberra from a University College supporting Defence (ADFA) to support broader enterprise activities requiring change in the ways of working across multiple sites, a larger spectrum of education offerings, new types of partnership and collaborator engagements and a broader range of student profiles.
• As the geopolitical landscape evolves and the university plays its part, this role will also help translate the university’s security posture to processes, policies, systems and people models.
• Lead the end-to-end design of the Canberra City Precinct workforce and input into broader University operating model work by translating business architecture into Canberra specific frameworks for governance, process, technology, and performance.
• Conduct current-state assessments, gap analyses, and future-state modelling to evaluate feasibility, assess risks, and deliver evidence-based recommendations and business cases.
• Facilitate co-design workshops and engage cross-functional stakeholders across faculties, divisions, and precinct partners to balance local requirements with enterprise standards.
• Drive cross-functional collaboration and provide leadership to direct and indirect teams, creating clarity, accountability and opportunities for capability development.
• Provide strategic advice, facilitation and coaching to support leaders and teams through significant organisational change.
• Contribute to systems, processes and tools that improve operating model effectiveness and strengthen organisational capability.
• Lead local alignment of operating model and organisational design initiatives that enable strategic transformation and improved business performance.
• Support governance bodies and steering committees by defining KPIs, establishing reporting dashboards, and building continuous improvement mechanisms to monitor operational performance.
• Partner with change management teams to develop stakeholder impact matrices, communication plans, and executive presentation packs that facilitate project rollouts.

• Tertiary qualifications and extensive industry experience, including at least 5 years leading business analysis teams and 7+ years in operating model design or enterprise workforce transformation within complex organisations.
• Advanced expertise in conducting operating model reviews, strategic project planning, value stream mapping, and delivering high-quality analytical documentation.
• Proven consultation, influencing, and negotiation skills with a track record of building trusted relationships across diverse academic, executive, and external stakeholders.
• A collaborative leadership style supported by strong accountability and commercial awareness.
• The ability to lead effectively through ambiguity, complexity and competing organisational priorities.
• Strong analytical, problem-solving, and initiative-driven capabilities to evaluate risks, assess feasibility, and develop robust solutions for complex business challenges.
• Outstanding written, verbal, and facilitation skills, backed by high proficiency in standard office and diagramming toolsets (Excel, PowerPoint, Word, Visio) for executive reporting.
• Excellent organisational and time management skills to manage competing priorities, with higher education experience and alignment with UNSW values highly desirable.
• You consent to and allow the University, due to our legal obligations, to confirm these requirements are met at any time during your employment with the University.
• This checking process involves the University or its authorised third party, providing your personal details, including your name, nationality and passport details to the Department of Home Affairs or the Department of Defence.
• UNSW Canberra employees working on the Australian Defence Force Academy base must be eligible to obtain a Defence Common Access Card (DCAC), however it is not mandatory to apply.
• Individuals requiring access as part of their role to restricted areas, outside of business hours including evenings, weekends, and public holidays, will require a DCAC.
• Compliance with the necessary combination of these checks is a condition of employment at UNSW.
• Advertised: 17 Sep 2026 AUS Eastern Standard Time Applications close: 05 Oct 2026 AUS Eastern Daylight Time

• Additional 3 days leave during December festive period.
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)
• Job queries contact: Tai James, Talent Acquisition Consultant