HR Operations Officer

JUMP TO CONTENT Keyword Search BROWSE JOBS Why Western Employee experience is our passion Lorem ipsum dolor sit amet consectetur, adipisicing elit. Eligendi porro exercitationem saepe sunt. Find out more Benefits & Rewards Our Culture & Values Diversity, Inclusion and Belonging Our Strategic Impact Our Divisions Education and Students Indigenous Leadership Operations Provost Research and Enterprise Vice Chancellor and President Western Sydney and External Engagement Locations Heading here Lorem ipsum dolor sit amet consectetur, adipisicing elit. Eligendi porro exercitationem saepe sunt, quas et facilis hic tempore repudiandae. Read More Our Campuses Our International Presence Joining Us Application Journey International Applicants Indigenous Employment Our Talent Community BROWSE JOBS HR Operations Officer Division Operations __jobinformationwidget.freetext.LocationText__ Richmond, AU Contract Type Full-Time Job ID: REF1837I Apply Shortlist Full-time, Ongoing position at HEW Level 5. Hawkesbury campus with flexible working arrangements Salary: $87,065 – $98,462 plus 17% Super and Leave Loading. Deliver responsive HR operations that support a consistent employee experience across the University. The Opportunity You will provide high-quality operational HR support across the employee lifecycle, acting as a first point of contact for staff enquiries. Through clear, professional and timely communication, you will help employees access accurate information and navigate relevant HR services. You will process a broad range of Tier 1 HR transactions, including onboarding, pay and entitlement requests, leave management, workplace health and safety processes, visa and mobility enquiries, casual academic administration, benefits, superannuation and payroll preparation tasks. You will respond to enquiries through phone, ServiceNow, Microsoft Teams and email, referring staff to self-service options where available. You will maintain accurate employee records, prepare employment documentation and apply relevant policies, procedures and University instruments. Working with People Operations, HR Business Partners, Payroll and Systems teams, you will resolve routine matters, escalate complex enquiries and contribute to improvements in HR processes and knowledge resources. What Success Looks Like: Deliver accurate and timely HR transactions across key employee lifecycle processes. Provide consistent, professional and responsive frontline support across all service channels. Maintain accurate employee records and documentation in line with University requirements. Resolve enquiries collaboratively and escalate complex or non-standard matters appropriately. Identify opportunities to improve HR processes, knowledge and service delivery. Please refer to the Position Description for full details. About You Certificate IV or Diploma in Human Resources, Business or a related field, or equivalent experience. Demonstrated experience in HR administration or operational support. Strong attention to detail and a commitment to maintaining accurate employee data. Excellent interpersonal and communication skills with a customer-focused approach. Ability to manage competing priorities and meet deadlines in a high-volume environment, supported by proficiency in Microsoft Office and HRIS platforms. Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing. Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing. Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover. Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity. Application Details Position Enquiries: Direct to Mason Elias, Director, HR Operations and Enablement via Mason.Elias@westernsydney.edu.au. Please include the job reference code REF1837I Closing Date: 11:59pm, Sunday 4th October 2026 Working Rights: You must provide evidence of full-time working rights in Australia at application. How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position. Belonging at Western We are committed to substantive equality as outlined in our Equal Opportunity Policy . We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au . About Western This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western. For the latest please visit our website and LinkedIn . Apply Shortlist Share ABOUT WESTERN Western Sydney University was established in 1989, bringing together a number of existing higher education institutions across the region to create a single, unified university for Western Sydney. Founded with a strong commitment to accessibility and community engagement, the University was designed to expand educational opportunities for one of Australia’s most diverse and rapidly growing regions. Over the years, it has evolved into a world-class institution known for its innovation, research excellence, and focus on equity and social justice—continuing to play a vital role in shaping the future of Greater Western Sydney and beyond. List #1 Some roles you might be interested in Lecturer (Animal Science) Salary Location Richmond, AU Division Provost Brand Western Sydney University Location Richmond Business Unit Faculty of Engineering, Computing & Science (U73K) Contract Type Full-Time Position Category Academic Description Full-time, Ongoing position at Academic Level B.Hawkesbury campus with flexible working arrangements.Salary: $125,177 – $147,810 per annum, plus 17% Super and Leave Loading.Teach animal science, devel Reference 34b0efb7-09b3-4131-9442-467c225937c1 Expiry Date 01/01/0001 Read more Read more Senior HR Operations Officer Salary Location Richmond, AU Division Operations Brand Western Sydney University Location Richmond Business Unit People and Culture (U76E) Contract Type Full-Time Position Category Professional Description Full-time, 12-month fixed term contract at HEW level 6.Hawkesbury campus with flexible working arrangements. Salary: $99,159 – $106,284 per annum, plus 17% Super and Leave Loading. The Senior HR Ope Reference c558bfd2-501f-4878-a0ba-602eba6b43f9 Expiry Date 01/01/0001 Read more Read more Senior Network Engineer Salary Location Richmond, AU Division Operations Brand Western Sydney University Location Richmond Business Unit Digital Services (U76B) Contract Type Full-Time Position Category Professional Description Full-time, ongoing position at HEW level 8.Hawkesbury campus with flexible working arrangementsSalary: $120,754 – $134,051 p.a., plus 17% Super and Leave Loading. Deliver secure, stable and high-perf Reference 4e7ae7e0-4c1f-4604-b7bd-55a93d24ae43 Expiry Date 01/01/0001 Read more Read more Director, Media Salary Location Parramatta, AU Division Western Sydney & External Engagement Brand Western Sydney University Location Parramatta Business Unit Future Students, Marketing and Communications (U77A) Contract Type Full-Time Position Category Senior Description Full-time, Senior Position on a 5-year Fixed-Term Contract.Parramatta and travel required to other campuses, flexible working arrangements.Competitive senior-level remuneration, commensurate with expe Reference 44a7c43d-427f-4b61-ae62-dbf39421907d Expiry Date 01/01/0001 Read more Read more Senior Technical Support Officer, Anatomy Salary Location Campbelltown, AU Division Education & Students Brand Western Sydney University Location Campbelltown Business Unit Teaching & Research Technical Services (U75D) Contract Type Full-Time Position Category Professional Description Full-time, Ongoing positionBased at Western’s Campbelltown campus, with flexible working arrangementsSalary: HEW Level 6 $99,159 – $106,284 per annum, plus 17% Super and Leave LoadingCurrent Hepatitis Reference e76c05b0-8060-4ad0-84e5-d1b1b270987f Expiry Date 01/01/0001 Read more Read more Deputy Director, Advancement Salary Location Parramatta, AU Division Western Sydney & External Engagement Brand Western Sydney University Location Parramatta Business Unit Advancement (U77C) Contract Type Full-Time Position Category Senior Description Full time, 5-year contract senior - level positionParramatta South campus with flexible working arrangementsGrow philanthropic support that creates opportunities at scale. Lead fundraising performance Reference b6ff96e9-9bb5-40bf-b6ef-cff92f281424 Expiry Date 01/01/0001 Read more Read more Biostatistician Salary Location Campbelltown, AU Division Provost Brand Western Sydney University Location Campbelltown Business Unit Faculty of Health (U73M) Contract Type Full-Time Position Category Professional Description Full-time, Fixed-Term position at HEW Level 8 until 11th December 2027.Campbelltown campus with flexible working arrangements.Salary: $120,754 – $134,051 p.a., plus 17% Super and Leave Loading.Provide Reference 3227676f-4716-453c-ad8f-8f1ad74ea3bb Expiry Date 01/01/0001 Read more Read more Senior Business Analyst Salary Location Parramatta, AU Division Vice-Chancellor & President Brand Western Sydney University Location Parramatta Business Unit Office of the Vice-Chancellor & President (U47A) Contract Type Full-Time Position Category Professional Description Full-time, 12 month fixed term position at HEW 8 levelParramatta South campus with flexible working arrangements.Salary: $120,754 – $134,051 plus 17% Super & Leave Loading. Lead complex business anal Reference e7cf1f39-3529-455c-bc35-a0a0b15e2034 Expiry Date 01/01/0001 Read more Read more Senior Lecturer, Critical Care Salary Location Blacktown, AU Division Provost Brand Western Sydney University Location Blacktown Business Unit Faculty of Health (U73M) Contract Type Part-Time Position Category Academic Description Part-time 0.2 FTE, ongoing positionBased at Blacktown Clinical School, Faculty of HealthSalary: Academic Level C: $150,081 – $172,392  per annum, plus 17% Super and Leave LoadingDeliver integrated aca Reference 9f745a6e-f8e4-491c-9d62-5a7332736b5b Expiry Date 01/01/0001 Read more Read more Director, Engagement and Growth Salary Location Parramatta, AU Division Strategy & Planning Brand Western Sydney University College Location Parramatta Business Unit Office of the ED, Strategy and Planning (J17A) Contract Type Full-Time Position Category Senior Description Full-time, ongoing positionSenior remuneration package applies to this positionBased at Western Sydney University’s Parramatta City (1PSQ) campus  About The College Western Sydney University The Col Reference cb1ebac7-a635-40c8-b82b-65f19ebe3918 Expiry Date 01/01/0001 Read more Read more Apply Accessibility Disclaimer Privacy Complaints Unit Right to information Emergency help Copyright Declaration Register Keyword Search Connect with us: Career site system powered by SmartRecruiters Attrax Keyword Search Vice-Chancellor and President Provost Research and Enterprise Education and Students Indigenous Leadership Western Sydney and External Engagement Operations All jobs

• You will process a broad range of Tier 1 HR transactions, including onboarding, pay and entitlement requests, leave management, workplace health and safety processes, visa and mobility enquiries, casual academic administration, benefits, superannuation and payroll preparation tasks.
• You will respond to enquiries through phone, ServiceNow, Microsoft Teams and email, referring staff to self-service options where available.
• You will maintain accurate employee records, prepare employment documentation and apply relevant policies, procedures and University instruments.
• Working with People Operations, HR Business Partners, Payroll and Systems teams, you will resolve routine matters, escalate complex enquiries and contribute to improvements in HR processes and knowledge resources.

• Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.
• Certificate IV or Diploma in Human Resources, Business or a related field, or equivalent experience.
• Demonstrated experience in HR administration or operational support.
• Strong attention to detail and a commitment to maintaining accurate employee data.
• Excellent interpersonal and communication skills with a customer-focused approach.
• Ability to manage competing priorities and meet deadlines in a high-volume environment, supported by proficiency in Microsoft Office and HRIS platforms.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.