Education Administrator

This part-time, fixed-term Education Administrator role in School X will provide administrative support for the Researcher Education and Development (RED) unit. Key responsibilities include managing workloads, overseeing assessment processes, supporting timetabling, and maintaining student records. Essential requirements include relevant administrative experience, strong IT and communication skills, and the ability to work collaboratively.

• We are looking for a motivated, enthusiastic and highly-organised individual to join our Professional Services Education Support Team.
• You will work closely with professional service colleagues and academic leads to ensure effective and efficient administrative processes and support, focused primarily on the Researcher Education and Development (RED) unit in School X.
• You will be a problem solver with initiative and a can-do attitude, and will be adaptable and flexible in your approach.
• You will have relevant administrative experience, particularly in process delivery and development, and customer service.
• You will be a ‘people person’ with an ability to work in and across teams, and will be committed to providing an excellent student and colleague experience.
• Informal enquiries may be made to Malasree Home, Operations Manager ( malasree.home@ncl.ac.uk ).
• This role is part time at 18.5 hours per week and fixed term for 12 months.
• Interviews will take place w/c 9th November .
• To manage the allocation of duties and workload of the Education Assistant within RED. The Education Administrator will act on behalf of the Operations Manager following an agreed set of guiding principles.
• Working with the Education Assistant, and reportingto the Operations Manager, to ensure that the appropriate education activities are completed for the Researcher Education and Development programme.
• These include, but are not limited to:

• Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
• We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.
• At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality.
• We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.
• We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
• In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
• Good written and oral communication skills.
• Knowledge, Skills and Experience
• Working knowledge of relevant systems (including but not limited to SAP, NESS, Canvas), processes and procedures including standard software packages.
• Demonstrable work experience in a relevant role and/or comparable setting.
• Initiative and judgement to resolve problems independently.
• Excellent interpersonal and teamwork skills
• Excellent IT skills. Ability to use Microsoft Excel, Word and Outlook and the ability to manipulate and analyse information for management purposes.
• Ability to prioritise and commitment to successful outcomes.
• Understanding of relevant policies and procedures, as they affect the role, and the quality standards and outputs required.
• Ability to apply relevant health and safety and other University policies and procedures.
• Willingness and availability to work flexibly when required and agreed with line manager.
• Ability to train/develop and supervise other staff.
• Grades A-C in English Language and Mathematics at GCSE or equivalent (or vocational qualifications or equivalent).