Catering and Event Coordinator

This temporary role provides administrative support for the University of Waterloo's Catering and Event Services, focusing on managing client contracts, event logistics, and financial administration. Key responsibilities include client interaction, sales support, and coordinating event details. A post-secondary education or equivalent experience, plus at least two years of administrative experience, is required.

• Other duties as assigned.
• · Serve as the primary point of contact for guests, employing proactive problem-solving skills to enhance customer satisfaction in a dynamic environment.
• Promote the Catering and Conference Services menu to both potential and existing clients, effectively highlighting offerings and addressing inquiries.
• Manage daily communications, including incoming mail, phone calls, online orders, and various requests, ensuring timely distribution and prompt responses.
• Receive, sort, and distribute incoming mail for the department, maintaining an organized workflow.
• Assist in the maintenance and inventory of office supplies and equipment, ensuring availability and optimal functionality
• · Participate in continuous improvement initiatives by identifying opportunities to streamline processes and enhance service delivery.
• Provide operational support during peak event periods to ensure seamless execution and maximize customer satisfaction.
• Undertake additional projects and responsibilities related to Food Service administration as assigned by management, demonstrating flexibility and adaptability in meeting departmental needs.

• · Completion of a post-secondary program or combination of education and experience.
• · Minimum 2 years’ experience in an administrative role.
• · Previous experience with data entry and cash handling would be an asset.
• · Experience in a sales environment is an asset