Academic Advisor, Schulich School of Engineering

This 12-month temporary Academic Advisor position at the Schulich School of Engineering requires providing comprehensive academic advising to undergraduate and graduate students, managing student records, and supporting program operations from admission to graduation. Key responsibilities include guiding students on academic requirements, policies, and resources, resolving registration issues, monitoring student progress, and collaborating with faculty and staff. Applicants need a bachelor's degree and 2-3 years of academic advising experience in a university setting, with strong organizational, communication, and problem-solving skills.

• Student Advising and Support 75%
• Provide comprehensive academic advising to prospective, continuing, and graduating undergraduate and graduate students, interpreting program requirements, academic regulations, policies, and procedures while considering individual student circumstances.
• Resolve a wide range of complex registration and enrolment issues for continuing students, ensuring adherence to Faculty and University regulations while supporting student success.
• Monitor student progress toward degree completion, including academic standing, probation, requirement to withdraw, unsuccessful second attempts, grade changes, program placement, scholarships and awards, and related academic review processes.
• Respond to a high volume of email, virtual, and in-person inquiries from prospective and current students, collaborating with other Advisors to ensure timely, accurate, and student-centered service, particularly during peak advising periods.
• Develop and support alternate degree progression plans for students requiring accommodations, including varsity athletes, exchange students, visiting students, open studies students, and students registered with Student Accessibility Services.
• Collaborate with Program Directors, Associate Deans, academic departments, and other campus partners on all aspects of student affairs, from admission and registration through to graduation and convocation.
• Maintain accurate, complete, and confidential student records in accordance with university policies and legislative requirements.
• Support graduation processes, including degree audits, verification of program requirements, and preparation and submission of graduation approvals.
• Coordinate and administer student support initiatives and academic processes, including the Academic Turnaround Program (ATP), supplemental examinations, deferred examinations, grade reappraisals, and related activities.
• Prepare and distribute communications related to student affairs, academic advising, registration, deadlines, policies, procedures, and program updates.
• Develop, maintain, and analyze reports using institutional systems and reporting tools such as PeopleSoft Query and Power BI to support operational planning, enrolment management, and decision-making.
• Provide analysis and recommendations to Associate Deans, Program Directors, and Faculty leadership regarding student progression, enrolment trends, course planning, and undergraduate program operations.
• Assist with student support activities during peak periods and as operational requirements require.
• Contribute to the continuous improvement of advising practices, student support services, and operational processes within the faculty.
• Project Support and Coordination 25%
• Contribute to the development, implementation, and continuous improvement of administrative processes, procedures, and guidelines, including reporting processes related to student progression and degree completion.
• Maintain, update, and enhance the Engineering Student Centre webpages and D2L resources, ensuring students have access to accurate, current, and comprehensive information regarding academic requirements, policies, procedures, deadlines, and support services.
• Support Faculty recruitment, engagement, and student success initiatives by participating in events such as Open House, You at UCalgary, Orientation, Capstone Design Fair, and other Faculty events.
• Coordinate and support activities related to graduation and convocation, including the APEGA Iron Ring Ceremony.

• A four-year undergraduate bachelor's degree in a related field.
• Minimum 2-3 years of academic advising experience within a university setting.
• Experience in student services, program administration, or a related post-secondary environment.
• Demonstrated knowledge of undergraduate academic regulations, policies, procedures, and program requirements within a university setting.
• Strong organizational, problem-solving, analytical, and time-management skills, with the ability to manage multiple priorities, deadlines, and competing demands.
• Proven ability to manage data tracking, records management, file organization, report preparation, and data analysis with a high degree of accuracy and attention to detail.
• Exceptional interpersonal and student advising skills, including active listening, conflict resolution, diplomacy, empathy, sound judgment, and the ability to navigate complex or challenging situations.
• Excellent verbal and written communication skills, including the ability to triage inquiries, prepare professional correspondence, and communicate complex information clearly and effectively.
• Demonstrated ability to acquire, interpret, apply, and communicate large volumes of detailed information accurately and consistently.
• Proven ability to exercise initiative, sound judgment, and effective decision-making while working independently and collaboratively within a complex and dynamic environment.
• Demonstrated ability to build and maintain positive working relationships with students, faculty, staff, and external stakeholders to achieve program and student success objectives.
• Demonstrated commitment to creating and contributing to a positive, inclusive, and supportive environment for students.
• Strong professionalism, discretion, and ethical judgment in handling sensitive and confidential information.
• Experience with student information systems and technology platforms such as PeopleSoft, Banner, SharePoint, Power BI, Qualtrics, CRM systems, and WaitWell is considered an asset.
• Knowledge of the Protection of Privacy Act (POPA), the Access to Information Act (ATIA), and best practices related to privacy, confidentiality, records management, and information handling in a post-secondary environment.
• Application Deadline: October 14, 2026